Privacy Policy

Last updated: November 2024

Fuchsia-mesa ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fuchsia-mesa.com or participate in our programmes.

Information We Collect

We collect information you provide directly to us, including:

Name and contact details when you submit enquiry forms
Email address for communication purposes
Programme preferences and booking details
Feedback and correspondence you send to us

We automatically collect certain information when you visit our website:

Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
IP address (anonymised)

How We Use Your Information

We use the information we collect to:

Respond to your enquiries and booking requests
Process programme registrations
Send confirmations and programme-related communications
Improve our website and services
Analyse website usage patterns
Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

To service providers who assist in our operations (subject to confidentiality agreements)
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Enquiry data is typically retained for three years following our last communication with you.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt out of marketing communications
Lodge a complaint with a supervisory authority

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 42 Heritage Lane, Sydney, NSW 2000, Australia